News:Game Announcement EN 227

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  • Id: 227
  • Importance: 0
  • Published date: 2016-06-22 15:00 JST
  • Game date: 06/22

About the Draw and Shop Purchase Issue

We are currently looking into the following issue: An error screen is currently appearing when making purchases from the draw or shop screens. This is due to an issue on the Mobage site which has been occurring since 3 p.m., Jun 22.


This announcement will be updated as new information becomes available.
We advise against making purchases from the draw and shop until the issue has been resolved.

Modified: 4:07 p.m., Jun 22, 2016 (JST)
The draw and shop screens are currently under maintenance.

Modified: 5:30 p.m., Jun 22, 2016 (JST)
The Mobage site's issue has been resolved and maintenance has been completed.
Purchases can once again be made at the draw and shop screens.

Modified: 6:30 p.m., Jun 22, 2016 (JST)

Affected players who have purchased premium draws and 10-part draws will receive their purchases in the form of premium draw tickets and 10-part draw tickets. Players can pick up the items and tickets they have purchased from their crate.

Modified: 9:41 p.m., Jun 22, 2016 (JST)
The tickets and items were sent to players' crates at 9:38 p.m., Jun 22, 2016 (JST).


Thank you very much for your patience,
Granblue Fantasy Team