News:Game Announcement EN 281
Drop Rate Issue
We'd like to apologize for the issue described below.
Between 10:30 p.m., Jun 30–7:30 p.m., Jul 1 (JST), a technical issue occurred in which item drop rates under 1% could be raised to 1% using the shop skill Boost to Item Drop Rates.
Due to this issue, players were able to collect more of these items than would be possible under normal circumstances.
The issue was fixed on 7:30, Jul 1 (JST). We are looking into exactly what happened, and will act further once we know.
Thank you for bearing with us.
Modified: 12:40 p.m., Jul 2, 2016 (JST)
257 accounts that collected gold bricks during this time were temporarily suspended to investigate.
In total, 271 gold bricks were collected . Up to 5 gold bricks were collected by a single account.
We will keep looking into this issue. Some accounts may be temporarily suspended during this time.
Modified: 1:05 p.m., Jul 2, 2016 (JST)
Some accounts may be suspended temporarily while we look into other items affected by this issue.
Items have been removed from four of the suspended accounts mentioned in the 12:40 p.m., Jul 2 (JST) update. These accounts have since been unsuspended. We are continuing to look into the issue.
We will release an announcement when the investigation is complete.
Items have been removed from eight of the suspended accounts mentioned in the 12:40 p.m., Jul 2 (JST) update. These accounts have since been unsuspended. We are continuing to look into the issue.
Items have been removed from 226 of the suspended accounts mentioned in the 12:40 p.m., Jul 2 (JST) update. These accounts have since been unsuspended. We are continuing to look into the issue.
Items have been removed from three of the suspended accounts mentioned in the 12:40 p.m., Jul 2 (JST) update. These accounts have since been unsuspended.
Relevant item and event progress have been reverted. Replacements for items that were used (excluding gold bricks), have been sent to players' crates. We are continuing to look into the issue.
As a token of our apologies, these items will be sent to all people who played before 11:59 p.m., Jul 2 (JST).
∙ 1 10-part draw ticket
∙ 1000 crystals
∙ 3 elixirs
∙ 3 soul balms
These items are scheduled to be sent out after 12 midnight, Jul 3 (JST).
If a gold brick was removed from your account, you can get another one by repeatedly playing a quest that drops gold bricks. The number of plays necessary is proportional to the drop rate, so this could take close to 10,000 plays.
Play counts are totaled once a week, starting after 10:30 p.m., Jun 30 (JST).
Drop rates are influenced by the use of shop skills, crew supports, auras, and skills.
The number of plays for limited-time quests, such as story-event quests, carries over to the next event.
We can't answer questions about gold brick drop rates for specific quests or players.
These items will be sent to players whose accounts were temporarily suspended.
∙ 100 crystals
∙ 3 elixirs
∙ 3 soul balms
∙ 60 journey drops
Journey drops will be added directly to player accounts. These journey drops will not count toward stage progress.
These items have been sent to all players who played before 11:59 p.m., Jul 2 (JST).
∙ 1 10-part draw ticket
∙ 1000 crystals
∙ 3 elixirs
∙ 3 soul balms
It may take some time before this is reflected in your account.
Items have been removed from sixteen of the suspended accounts mentioned in the 12:40 p.m., Jul 2 (JST) update. These accounts have since been unsuspended.
Relevant item and event progress have been reverted. Replacements for items that were used (excluding gold bricks), have been sent to players' crates.
All accounts have been unsuspended with some temporary limits in place.
These items have been sent to players whose accounts were temporarily suspended.
∙ 100 crystals
∙ 3 elixirs
∙ 3 soul balms
∙ 60 journey drops
Journey drops have been added directly to user accounts.
These journey drops will not count towards stage progress.
It may take some time before this is reflected in your account.