News:Game Announcement EN 7631

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• Id: 7631
• Importance: 0
• Published date: 2024-03-10 19:29 JST
• Game date: 03/10

[Modified] An Issue with Premium Pass Bonuses Not Taking Effect

There is currently an issue in which Premium Pass bonuses aren't taking effect after purchase in some cases.

We sincerely apologize for the inconvenience and appreciate your patience while we work on fixing this issue.

Modified: 11:25 p.m., Mar 10, 2024 (JST)
The above issue was fixed.

Bonuses will be reflected in the order of occurrence for players who experienced this issue.

For players that purchased the Premium Pass when they have exceeded the purchase number limit, please contact support to have the in-game currency that was used returned to you by accessing the following:

Technical Issues > Contact > お問い合わせ (Inquiries)

Please note that the inquiry form and information related to it is provided in Japanese only.

Thank you for bearing with us,
Granblue Fantasy Team